Privacy Policy

At Family Fun Video, a division of MML, Inc., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Payment information when you make a purchase
• Photos you upload to create personalized videos (see Photo Policy below)
• Names and personal details you include in video customizations
• Communications you send to our support team

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information (browser type, operating system, device type)
• IP address and general location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2. Photo Policy

Your photos are handled with special care:

• Purpose: Photos are used solely to create your personalized animated videos.
• Storage: Photos are stored securely using industry-standard encryption.
• Retention: Photos are automatically deleted from our servers within 30 days of video delivery.
• Sharing: We never share, sell, or use your photos for any purpose other than creating your requested video.
• Early deletion: You can request immediate deletion of your photos at any time by contacting support.

3. How We Use Your Information

We use the information we collect to:

• Create and deliver your personalized videos
• Process payments and manage your account
• Communicate with you about orders and services
• Provide customer support
• Send promotional communications (with your consent)
• Improve our services and develop new features
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third parties who help us operate our business (payment processors, hosting providers, etc.)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you give us permission to share specific information

5. Children's Privacy (COPPA Compliance)

Family Fun Video is designed for families, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA):

• We require parental consent before collecting personal information from children under 13
• Parents can review, modify, or delete their child's information at any time
• We collect only the minimum information necessary to provide our services
• We do not use children's information for marketing purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls limiting who can access your data
• Secure payment processing through certified providers

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences
• Understand how you use our services
• Deliver relevant advertisements

You can manage cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

9. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide our services
• Required by law or for legitimate business purposes

After account deletion, we may retain certain information for legal compliance, dispute resolution, or fraud prevention for up to 7 years.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: